The Gallery offers a number of regular email bulletins including the monthly Portrait News, Circle of Friends updates and the Education mailing list for updates and special announcements. In sending email newsletters the Gallery complies with the Australian Government's Spam Act 2003. All bulk emails have an opt-out feature in their footer which, if utilised, completely removes the email address from the Gallery’s secure email service. Email addresses attached to one list are never merged or added into other Gallery lists.
Automatic logging of information
IP (Internet Protocol) addresses (an IP is the address of a computer) of visitors are automatically logged by our servers. The server makes a record of your visit and logs limited information for statistical purposes – your IP address, top-level domain name (.com, .gov, .edu, .com.au etc), the date and time of your visit to our site, pages accessed and documents downloaded, previous site visited and the type of browser used. These logs are used to administer the website and to diagnose problems in order to be able to rectify them. This data is also used for audience research to help us to improve the site.
IP addresses do not ordinarily contain any personally identifiable information and are aggregated for analysis. Such aggregate data may be used by the Gallery. Recording usage patterns helps us to identify popular areas of our site, and helps us to improve the site. Reports generated on aggregate data are periodically reported on as part of the Gallery’s internal governance.
Collection of personal information
The Gallery collects personal information through its website such as name, phone/fax number, email address/postal address when you provide it in order to receive specific Gallery services such as email newsletters, prize entries or memberships. This information is stored in secure Gallery databases. The information you provide will be used solely by the relevant Gallery staff for its intended purpose, as stated on those pages. Your name, contact details and other information will not be provided to any other person or third-party organisation without your consent.
Your provision of personal details is optional, however some services may not be available to you if you do not provide these details.
The Gallery also uses the following companies and technologies:
Uses from time to time
The Gallery will not disclose your personal information to any third party except when required by law and/or in accordance with the Privacy Act.
The Gallery may be required to disclose your personal information to third parties to provide the service you requested. For example, in purchasing products from our website, the Gallery will need to disclose personal information to third parties in order to bill and deliver your products. This disclosure, however, will only be made to fulfill the purpose for which you disclosed your personal information. We will not disclose your personal information for any other purpose unless you have authorised us to do so.
External links and social networking sites
This site contains links to other sites. The Gallery is not responsible for the privacy practices or the content of such web sites. The Gallery is also active in several social networking spaces such as Facebook, Twitter and YouTube. Please be aware that the Gallery is not responsible for the privacy practices on these external platforms and users should familiarise themselves with each platform's conditions prior to contributing in these spaces.
This site uses secure credit card facilities provided by a third party provider. All online sales are handled securely by the National Australia Bank’s e-commerce gateway. Further information on the privacy and security policies for this organisation is available on its website. The National Portrait Gallery does not collect or store any cardholder account data.
This site has security measures in place to protect against the loss, misuse and alteration of information under our control.
If you have any questions about this Online Privacy Statement, please contact the Online Manager.